Billing Terms & Conditions

At Retro Rat, we are committed to providing a secure, transparent, and reliable payment experience for every customer. These Billing Terms & Conditions explain how payments are handled, how billing information is processed, and the responsibilities of both customers and our business during checkout.

1. Currency and Checkout

All purchases made through the Retro Rat website are processed in United States Dollars (USD).

Before completing payment, customers will see a detailed summary of their order, including:

Product subtotal
Shipping charges (if applicable)
Discounts or promotional savings
Estimated taxes where required by law
Final order total

We do not add hidden fees or unexpected charges after checkout.

2. Accepted Payment Methods

To provide a safe and convenient shopping experience, we accept payments through trusted payment processors.

Accepted payment methods may include:

Visa
Mastercard
American Express
Discover
Other secure payment options made available during checkout

Payment availability may vary depending on your location or payment provider.

3. Payment Security

The protection of customer payment information is a priority at Retro Rat.

Our website utilizes industry-standard security measures, including:

Secure Socket Layer (SSL) encryption for data transmission.
Trusted third-party payment gateways for payment processing.
Secure technologies designed to help protect customer information during checkout.

Retro Rat does not directly store complete credit card or debit card details on its servers.

4. Order Confirmation and Billing

After a successful payment is completed, customers will receive an order confirmation email containing a summary of their purchase.

Orders are generally prepared for processing within 1–2 business days, excluding weekends and recognized public holidays.

Receipt of an order confirmation does not guarantee acceptance of the order. Retro Rat reserves the right to review or cancel orders where necessary.

5. Customer Billing Responsibilities

Customers are responsible for providing accurate and complete billing information during checkout.

Incorrect or incomplete billing details may result in:

Payment authorization failures
Delays in order processing
Additional verification requests
Cancellation of the order when payment cannot be validated

Customers should promptly notify us if they discover billing errors after placing an order.

6. Fraud Prevention and Order Verification

To help maintain a secure shopping environment, Retro Rat may review transactions that appear unusual or present potential security concerns.

When necessary, we reserve the right to:

Verify customer information before shipment.
Request additional documentation or confirmation.
Delay shipment pending verification.
Decline or cancel transactions suspected of fraud or unauthorized activity.

Any cancelled order due to unsuccessful verification will receive an appropriate refund if payment has already been collected.

7. Pricing Errors

Although we strive for accuracy, pricing or technical errors may occasionally occur.

If an incorrect price is displayed due to a system or human error, Retro Rat reserves the right to cancel the affected order and notify the customer before shipment.

If payment has already been processed, any applicable refund will be issued using the original payment method.