Privacy policy

Welcome to Retro Rat. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website or purchasing our products.

By accessing or using our website, you acknowledge and accept the practices described in this Privacy Policy.

Information We Collect

To provide our services effectively, we may collect certain information when you browse our website, place an order, or contact our customer support team.

Personal Information

The information you voluntarily provide may include:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment details required to complete a purchase
Order and purchase history

Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time spent on the website
Referring websites or traffic sources

This information helps us improve website performance, security, and the overall customer experience.

How We Use Your Information

The information we collect may be used for purposes such as:

Processing and fulfilling customer orders
Sending order confirmations and shipping notifications
Responding to customer inquiries
Improving website functionality and user experience
Detecting and preventing fraud or unauthorized activity
Maintaining website security
Sending promotional communications when customers choose to subscribe

Payment Information

For your security, Retro Rat does not directly store complete payment card information.

Payments are processed through trusted third-party payment providers that use industry-standard security measures to protect financial transactions.

Cookies and Similar Technologies

Our website may use cookies and related technologies to:

Remember user preferences
Improve website functionality
Analyze visitor behavior
Enhance browsing performance

Most web browsers allow customers to manage or disable cookies through their settings if they prefer.

Sharing of Information

We do not sell, lease, or trade customer personal information to outside parties.

Information may be shared only with carefully selected service providers when necessary for business operations, including:

Payment processing
Shipping and order fulfillment
Website hosting and maintenance
Fraud prevention services
Customer support systems

These providers receive only the information required to perform their designated services.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

Although we take reasonable precautions, no internet-based system can guarantee absolute security.

Third-Party Websites

Our website may contain links to external websites for customer convenience.

Retro Rat is not responsible for the privacy practices, policies, or content of third-party websites, and customers should review those websites independently.