Legal notice

Effective Date: September 12, 2026

1. General Information

This Legal Notice provides information about the website operated by Retro Rat. By accessing or using our website, you acknowledge this notice and agree to use our website in accordance with applicable laws and our published store policies.

Business Information

Store Name: Retro Rat

Business Address:
301 Clemwood Pkwy # F
Hampton Virginia 23669
United States

Email: support@retrorat.shop

Phone: +1 727-330-6131

2. Website Ownership and Operation

The website and its content are operated by Retro Rat.

Our website provides customers with information about our toys, comic books, video games, collectibles, and related products, and allows customers to browse and purchase products through our online store.

We make reasonable efforts to keep information on our website clear, useful, and accurate. However, product availability, pricing, descriptions, photographs, and other website information may change from time to time.

3. Intellectual Property Rights

Unless otherwise stated, content available through this website may include:

  • Retro Rat logos and branding

  • Store names, marks, and branding elements

  • Product descriptions and original text

  • Images and photographs

  • Graphics and visual materials

  • Website design and layout

  • Other original website content

Such content may be owned by Retro Rat, its content providers, or the applicable rights holders and may be protected by copyright, trademark, and other intellectual property laws.

Without appropriate authorization, you may not:

  • Copy or reproduce protected website content for unauthorized purposes.

  • Modify, republish, or distribute our original website content.

  • Use Retro Rat branding or logos in a misleading or unauthorized manner.

  • Reproduce or commercially exploit protected website materials without permission.

Third-party trademarks, brand names, product names, characters, logos, and other intellectual property remain the property of their respective owners.

Unauthorized use of protected content may result in appropriate action to the extent permitted by applicable law.

4. Website and Product Information

We make reasonable efforts to keep website and product information accurate and current. However, we do not guarantee that every page, product description, image, price, availability status, or other website information will always be complete, current, or free from errors.

Product images are intended to provide a reasonable representation of the products. Colors, appearance, packaging, artwork, labels, or other minor details may vary because of photography, lighting, manufacturing changes, product condition, or individual device and screen settings.

For collectible, vintage, used, or previously owned products, customers should carefully review the condition information and photographs provided on the applicable product page before purchasing.

For toys and other products with manufacturer-provided safety information, customers and parents or guardians should review applicable age recommendations, warnings, labels, and instructions before use.

5. Disclaimer

To the fullest extent permitted by applicable law, Retro Rat does not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors or technical issues.

We are not responsible for indirect, incidental, special, or consequential losses or damages arising from use of our website or products where such limitations are legally permitted.

Nothing in this Legal Notice is intended to exclude, restrict, or limit any rights or protections that cannot legally be excluded or limited under applicable law.

6. External Links

Our website may occasionally contain links to third-party websites, services, applications, or resources.

These third-party services operate independently from Retro Rat.

We do not control and are not responsible for the content, availability, security, privacy practices, or policies of third-party websites that we do not operate or control.

If you visit a third-party website, we recommend reviewing its applicable terms and privacy policy.

7. User Responsibilities

When using our website, you agree to:

  • Provide accurate information when placing an order or contacting us.

  • Use the website only for lawful purposes.

  • Avoid attempting unauthorized access to our website, systems, or accounts.

  • Avoid introducing malicious software, harmful code, or disruptive material.

  • Respect the rights, privacy, and security of other users and our business.

  • Not use the website for fraudulent, abusive, deceptive, or otherwise unauthorized activities.

We may restrict or suspend access to our website where we reasonably believe there has been fraud, abuse, unauthorized activity, misuse, or a violation of our applicable terms.

8. Orders, Shipping, Returns, and Refunds

Purchases made through the Retro Rat website are also subject to our other applicable store policies.

Shipping

Retro Rat offers free shipping on all U.S. orders with no minimum purchase requirement.

We currently ship within the United States only using:

  • USPS

  • UPS

  • FedEx

Our estimated processing time is generally 1–2 business days, followed by approximately 2–5 business days of carrier transit.

The typical estimated total delivery timeframe is approximately 3–7 business days from order placement.

Delivery estimates are not guaranteed delivery dates.

Our daily order cut-off time is 6:00 PM Eastern Time (ET), Monday through Sunday. Orders placed after the cut-off time will generally be treated as received on the next available business day.

Returns and Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Customers should review that policy for information about return eligibility, the 30-calendar-day return request period, return requirements, refunds, replacements, and other applicable conditions.

9. Governing Law

This Legal Notice will be governed by and interpreted in accordance with applicable laws of the State of Florida and the United States, without limiting any mandatory consumer rights or protections that may apply under applicable law.

Nothing in this Legal Notice is intended to waive rights or protections that cannot legally be waived.

10. Changes to This Legal Notice

We may update or revise this Legal Notice when reasonably necessary to reflect changes to our:

  • Business operations

  • Website

  • Products or services

  • Store policies

  • Applicable legal requirements

Any updated version will be published on this page with a revised Effective Date, where appropriate.

We encourage customers to review this Legal Notice periodically for updates.

Your continued use of the website after an updated notice is posted may constitute acknowledgment of the revised notice to the extent permitted by applicable law.

Contact Information

If you have questions about this Legal Notice, our website, products, or store policies, please contact us:

Retro Rat

Business Address:
301 Clemwood Pkwy # F
Hampton Virginia 23669
United States

Email: support@retrorat.shop

Phone: +1 727-330-6131

Customer Support Hours — Eastern Time (ET)

Tuesday–Thursday:11 AM–6 PM

Friday–Sunday:11 AM–8 PM

Messages received outside our regular support hours will be addressed during the next available support period.

At Retro Rat, we are committed to transparent business practices, responsible handling of website and customer information, respect for intellectual property, and a professional and trustworthy shopping environment.