Terms of service
Retro Rat
Welcome to Retro Rat. Throughout this website, the terms “we,” “us,” and “our” refer to Retro Rat. By accessing our website, purchasing products, or using any of our services (collectively, the “Services”), you agree to comply with and be bound by the following Terms of Service.
If you do not agree with these Terms, please do not use our Services.
1. Eligibility & Account Use
By using our Services, you confirm that you are at least the legal age of majority in your state or have permission from a parent or guardian.
You agree to provide accurate, complete, and current information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account details and all activities under your account.
2. Products & Product Information
Retro Rat specializes in toys, collectibles, and novelty items. We strive to ensure product descriptions, images, and details are accurate. However:
- Product colors and appearance may vary depending on your device
- Packaging or design may change without notice
- Availability of items is not guaranteed
We reserve the right to limit quantities or discontinue products at any time.
3. Orders & Acceptance
When you place an order, you are submitting a request to purchase. We reserve the right to:
- Accept or decline any order
- Cancel orders due to pricing errors, stock issues, or suspected fraud
- Limit quantities per customer
Orders are only confirmed after successful payment processing and confirmation email.
4. Pricing & Payments
- All prices are listed in U.S. Dollars (USD)
- Prices may change without prior notice
- Taxes, shipping fees, and other charges may apply at checkout
You agree to provide valid payment information and authorize us to charge the total amount for your order.
5. Shipping & Delivery
We aim to process and ship orders promptly, but delivery times are estimates only.
- Delays may occur due to carriers, weather, or external factors
- Once an order is shipped, risk of loss transfers to the customer
- Retro Rat is not responsible for shipping delays outside our control
6. Returns & Refunds
All returns and refunds are handled in accordance with our Return & Refund Policy. Please review that policy for full details regarding eligibility, timelines, and procedures.
7. Intellectual Property
All content on this website—including images, text, logos, graphics, and design—is the property of Retro Rat or its licensors and is protected by intellectual property laws.
You may not:
- Copy, reproduce, or distribute content without permission
- Use our branding or materials for commercial purposes
8. Third-Party Services & Links
Our website may include links or tools provided by third parties. We do not control or guarantee the accuracy, security, or reliability of third-party services.
Use of third-party websites is at your own risk.
9. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. User Conduct
You agree not to use our Services for:
- Any unlawful or fraudulent purpose
- Violating any applicable laws or regulations
- Distributing harmful software or spam
- Attempting to interfere with website security or functionality
We reserve the right to suspend or terminate access if these Terms are violated.
11. Disclaimer of Warranties
All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee:
- That the website will be uninterrupted or error-free
- That products will meet every individual expectation
12. Limitation of Liability
To the fullest extent permitted by law, Retro Rat shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Issues arising from product misuse or third-party services
13. Indemnification
You agree to defend and hold harmless Retro Rat from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of our Services
- Your violation of any laws or third-party rights
14. Termination
We may suspend or terminate your access to our Services at any time without notice if we believe you have violated these Terms.
15. Governing Law
These Terms are governed by the laws of the United States and the State of Florida. Any disputes shall be handled in the appropriate courts within that jurisdiction.
16. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the Services after changes means you accept the updated Terms.
17. Contact Information
If you have questions regarding these Terms, please contact us:
Retro Rat
Address: 1915 E Bay Dr, Largo, FL 33771, United States
Phone: (727) 330-6131
Email: support@retrorat.shop
Customer Support Hours:
- Friday – Saturday: 11:00 AM – 8:00 PM
- Sunday: 11:00 AM – 6:00 PM
- Tuesday – Thursday: 11:00 AM – 6:00 PM
- Monday: Closed