Terms of service

Welcome to Retro Rat. These Terms of Service govern your access to and use of our website, products, and services. By browsing our website or placing an order, you agree to comply with these terms and all applicable laws and regulations.

If you do not agree with these Terms of Service, please discontinue use of our website.

Eligibility to Use Our Website

By accessing or using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable in your jurisdiction or that you have obtained permission from a parent or legal guardian where required.

Retro Rat reserves the right to deny service or restrict access to any user when necessary to protect our business, customers, or website.

Product Information

We make every reasonable effort to ensure that product descriptions, images, pricing, and availability information displayed on our website are accurate.

However, occasional errors, omissions, or updates may occur. We reserve the right to correct inaccurate information and modify product details without prior notice.

Actual product colors and appearances may vary slightly depending on individual screen settings and display devices.

Pricing and Payment

All prices displayed on our website are shown in the applicable currency at checkout and may be updated without advance notice.

Payments are securely processed through trusted third-party payment providers. Retro Rat does not directly retain complete credit card or payment account information.

We reserve the right to refuse or cancel transactions that appear suspicious, unauthorized, or inconsistent with our security procedures.

Orders and Acceptance

Submitting an order does not automatically guarantee acceptance.

After an order is placed, customers will receive an order confirmation acknowledging receipt of the purchase request.

Retro Rat may cancel or decline any order for reasons including but not limited to:

Suspected fraudulent activity
Incorrect pricing or technical errors
Product unavailability
Incomplete or inaccurate billing or shipping information
Violations of these Terms of Service

If payment has already been processed for a cancelled order, an appropriate refund will be issued.

Order Changes and Cancellations

Customers who need to modify or cancel an order should contact our support team as soon as possible.

While we will make reasonable efforts to accommodate requests, changes cannot be guaranteed once order processing or shipment has begun.

Shipping and Delivery

Estimated shipping and delivery times are provided for informational purposes only.

Actual delivery may be affected by factors beyond our control, including:

Carrier delays
Severe weather conditions
Public holidays
Customs procedures where applicable
Incorrect customer-provided address information

Please refer to our Shipping Policy for complete shipping details.

Returns and Refunds

Requests for returns, exchanges, and refunds are governed by our Refund & Return Policy.

Customers are encouraged to review that policy carefully before making a purchase.

Intellectual Property Rights

All materials available on the Retro Rat website, including but not limited to text, graphics, logos, icons, product descriptions, images, website layout, and design elements, remain the property of Retro Rat or its licensors.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written authorization.

Acceptable Use

When using our website, customers agree not to:

Violate applicable laws or regulations.
Submit false or misleading information.
Engage in fraudulent transactions.
Attempt unauthorized access to website systems or accounts.
Upload malicious software, viruses, or harmful code.
Interfere with the normal operation or security of the website.

Violation of these conditions may result in order cancellation, account restrictions, or other appropriate action.

Third-Party Services

Our website may include services, payment gateways, or links provided by independent third parties.

Retro Rat is not responsible for the content, policies, security practices, or operations of external websites or service providers.

Customers should review the applicable policies of those third parties before using their services.

Limitation of Liability

To the fullest extent permitted by applicable law, Retro Rat shall not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable consumer protection laws.

Updates to These Terms

Retro Rat may revise these Terms of Service periodically to reflect changes in business operations, legal requirements, or website functionality.

Any revised version becomes effective immediately upon publication on this page. Continued use of the website after updates constitutes acceptance of the modified Terms.