Contact Us

Customer Support

We're Here To Help

Have a question about an order, toy, comic book, VHS tape, video game, collectible, shipping, or return? Our customer support team is here to help.

Business Address
Retro Rat
1915 E Bay Dr
Largo, FL 33771
United States
Customer Service Hours Eastern Time (ET)
Monday – Thursday 11:00 AM – 6:00 PM
Friday – Saturday 11:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM
All times are Eastern Time (ET).
Get In Touch

Have A Question? We're Happy To Help.

Whether you have a question about your order, shipping, returns, or one of our toys, comic books, VHS tapes, video games, collectibles, or related products, our customer support team is available to assist.

Email Customer Support

How Can We Help?

Our support team can assist with common questions and order-related concerns.

Order Questions

Need help understanding your order or checking its status?

Shipping

Questions about shipping, tracking, delivery estimates, or delays?

Returns & Refunds

Need assistance with an eligible return, replacement, or refund?

Product Help

Have a question about a toy, comic book, VHS tape, video game, collectible, or related product?

Need Help With An Order?

If your question is related to an existing order, having your order number ready can help us assist you more efficiently.

Email Customer Support